Tools for Contractors
Process Manuals
- Annual Reexamination
- Change of Ownership Management Company Process
- Elite hold process
- Elite Standard formatting
- Entering Addresses in Elite
- Failed Housing Quality Standards Inspection (HQS) Process
- File Audit Process - External
- HAP Contract Process
- Identity Theft
- Informal Hearing Guidance
- In State Transfer Process
- Interim Reexamination
- Move Process
- New Admission
- Participant Conference Process
- Out of State Portability Process
- PSH Training Manual
- Reasonable Accommodations
- Repayment Agreement Process
- Security Deposit and Damage Claim
- Statewide Waiting List Process
Resources
- New Carbon Monoxide and Smoke Alarm Requirements Effective December 31, 2024
- Best Practices for Tenant Conferences and Terminations in Project Based Buildings
- Program Comparison Chart
- Sample HAP Contract - HCV
- Security Deposit Tenant Meeting Worksheet (Security Deposit Packet)
Template Letters
- Application Denial Letter (Word Download)
- Application Missing Documentation Template (Word Download)
- Application Received Template (Word Download)
- Applicant Voucher Expiration Template Letter (Word Download)
- Criminal History Automatic Review (Word Download)
- Criminal History Mandatory Denial Letter (Word Download)
- Eligibility Mandatory Denial Letter (Word Download)
- HQS Fail to LL - 24 hour (Word Download)
- HQS Fail to LL - 30 (Word Download)
- HQS Fail to tenant - 24 hour (Word Download)
- HQS Fail to tenant - 30 day (Word Download)
- Pre-Briefing Letter (Word Download)
- Repayment Agreement Letter (Word Download)
- Template Briefing Letter (Word Download)
- Waitlist Purge Letter (Word Download)
- Zero HAP 6 month warning letter (Word Download)
Action Alert
National Standards for the Physical Inspection of Real Estate for Vouchers (NSPIRE-V) implementation compliance deadline has been extended until October 1, 2025.
June 28, 2023Effective May 1, 2023, the DOH Rental Assistance Programs Administrative Plan was updated to include a change to the interim policy. This change was made in an effort to reduce administrative burden. The 2023 Administrative Plan has been clarified to include the following: