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Landlord Retaliation is Prohibited - Residents

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Para ver esta información en español, elija "Spanish" del menú desplegable "Select Language" en la parte superior derecha. O, para solicitar esta información en español, comuníquese con el programa a través del correo electrónico MHPOP@state.co.us o llame al 1-833-924-1147 (llamada gratuita).

File a Complaint

Individuals and groups with complaints about mobile home parks must use the official program complaint form to file a complaint.

File a Complaint

Mobile home park managers and owners are prohibited by law from retaliating against home owners for exercising their legal rights.

What Counts as Retaliation

Retaliation occurs when a resident exercises a legal right, that the landlord then reacts to in a selective, excessive, or unjustified way. Residents have a legal right to make a complaint to the Mobile Home Park Oversight Program (MHPOP) or other government agencies, without being penalized by the landlord.

Example: 

A home owner reports a park maintenance issue, then the landlord charges that home owner a $200 fee that doesn’t relate to a legitimate business purpose.

Other examples of retaliatory actions may include:

  • Nonuniform rent increases
  • Unlawful fines, warnings, or citations
  • New bills or fees
  • Decreasing services
  • Excessive management visits, except to deliver required notices
  • Unjustified notices
  • Selectively enforcing rules
  • Threatening eviction
  • Changing existing rental agreements
  • Home owner surveillance
  • Publicizing damaging information

The program may fine landlords up to $10,000 if it determines a landlord retaliated against a home owner or group of home owners.

120 Days After a Home Owner Takes Action

A landlord's selective action against a resident is presumed to be retaliatory if it is within 120 days after a resident:

  • Complains or says they’re going to complain to a government agency about the park
  • Submits a complaint to park management about a violation of the Mobile Home Park Act
  • Organizes or becomes a member of a tenants’ association, or
  • Makes other efforts to secure or enforce their legal rights

In these situations, the landlord will have the burden of proving their action was justified and lawful.

What Doesn’t Count as Retaliation

These types of actions aren’t retaliation:

  • Uniform
  • Routine
  • Justified
  • Legal

Example:

 All home owners get a written notice of a rent increase that follows the regulations for increasing rent.

General allegations that a landlord treats a resident unfairly don’t necessarily count as retaliation.

Report Retaliation

Report retaliation by filing a complaint or contact program staff to update an existing complaint: 

This form should be used to report problems or issues with this website. Questions pertaining to a program or service provided by DOH should be addressed to contact information located on the specific program pages.

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